In my last post I wrote that I had five reasons why the words “employee engagement” sometimes makes me want to put cotton in my ears, and I posted the first reason. Here are my other four reasons. 2- Clients have complained about consultants who promise to create employee engagement, and just conduct management training in active listening, suggest a…
Why “Employee Engagement” Sometimes Makes Me Want to Plug My Ears There are times when I hear the term employee engagement and just want to add the words, “blah, blah, blah!” Here is reason number one of five. The other four will follow in additional posts. 1-Employee engagement has become a buzzword with no meaning in some workplaces. What some…
The best way to lose great employees is to promote the wrong people based on narrow criteria. The President of one of my client companies asked for my help. Women and people of color in his division were leaving and being hired by his competitor. When I spoke to the vice-president of that division, he complained that people of color and women…
Every organization has brilliant people who are “under the radar.” They are the geniuses who may not look like everyone else, think like everyone else, or who have been ignored because they don’t fit your image of success. Despite the focus on diversity and numbers, and adding the word inclusion, there are those people who are potential game changers, innovators…
Before you read This article talks about cultural norms, and not meant to stereotype. Gender Communication is on a continuum and people’s styles can be a mixture. Some men use a more collaborative, consensus style and some women use a more hierarchical or more task related style. Knowing your default style can help you be more flexible and get results. What can…
If you’ve been following the news, you know there is a lack of women, and people of color in the technology industry. However, consumers of technology are from every diversity dimension. Lack of diversity in these organizations, means lack of different kinds of ideas, and can eventually be obstacles to new ideas and problem solving. Any company that wants to…
Beyond LGBTQ, Finding Commonalities In Our Multiple Identities Every one of us has multiple identities. Those multiple identities influence our thoughts, perceptions and behaviors every day in our lives at work, and in our communities. Our multiple-identities are like panels that make us each separate but connected beautiful diversity quilts The late Dr. Roosevelt Thomas stated Diversity is any collective mixture…
Three Ways to Deal With Difficult Clients in the Individual Services Industry 1- Let the person talk without interrupting. This may sound simple, but it takes work, particularly when you disagree, have a strong opinion or think you have an immediate solution. Many times people are difficult because they don’t feel heard. Allowing them to talk often diffuses their issues,…
Working with family members can be wonderful, but it takes a lot of work and the willingness to be flexible. David and Hiromi Vardy have owned O ChamŽ, in Berkeley, Calif., for 10 years. David is the chef and Hiromi runs the front of the house. They enjoy working together. “With all the hours we put in the restaurant, we…
Many organizations start out with exciting ideas and concepts, but as they grow they lose the culture that made them successful. Other businesses manage to continue growing and keep the culture they created. What separates one type of organization from the other? One of the key factors to keep business culture is to define the culture you want to create…
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