Being Inclusive Builds Business- a tale of two restaurants

By | customer service, Diversity, diversity and inclusion, hospitality, stress management

Two new restaurants opened in my neighborhood a few months ago. Both are on corners that have housed several failed restaurants. Time again, we saw new restaurants open only to close within the first year.One of the new restaurants is always busy, no matter when I walk by. The other restaurant very rarely has anyone in it.Why is one doing…

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Stressed About Stress During Stressful Times

By | diversity and inclusion, financial stress, managing stress, stress management

Two factors contribute to feeling extreme stress: 1- fear of the unknown, or not knowing what will happen in the future 2- feeling like we have no control or influence over other people, places things There are three key processes that will help you reduce stress and feel less overwhelmed are: 1- Conscious Deep Breathing- 2- Change It, Control It,…

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Ralph Nader claims Obama talking "too white"

By | barack obama, Diversity, diversity and inclusion, racism

I am a consultant specializing in diversity and inclusion. I have also facilitated dialogues on race for over 20 years. I do not use the word racist lightly, but I think that Ralph Nader’s statement that Obama talks “too white,” was extremely racist and patronizing. I know that was not his intention but intention does not always equal impact. African-American…

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