I’ve been designing a new workshop on “The Myths and Realities of Four Generations in the Workplace.” I’ve observed a tendency in some organizations, and by some authors on generation differences, to categorize and stereotype people based on the years they were born. I’ve come to realize that while each generation has been impacted by events and experiences as they…
“Staycations” are a myth and waste of time for entrepreneurs and business leaders. In case you’re wondering what a staycation is, here is a definition from Wikipedia. “A staycation (or stay-cation, or stacation, or staykation) is a neologism for a period of time in which an individual or family stays at home and relaxes at home or takes day trips…
How to handle the backstabber in your organization: 1- As an individual- Use the words “Why” or “How” When someone is being a jerk or a gossip, instead of reacting, ask them why they are telling you, or why they are doing what they’re doing or How will this information help us with our work.. It is important to not…
Are You Preparing for the Economic Upswing or is Your Customer Service in Recession? While some shortsighted organizations have cut back on customer service there are others who continue to create the kind of extraordinary experiences for their customers that ensures repeat business. One of those organizations that is a leader in personal customer care is the Kimpton Hotels and…
Is it Racist to Talk About Race? Is Glenn Beck Really Out of His Mind? Well, Glenn Beck on Fox News seems to think it is. He says that Obama is a “racist.” I don’t think Obama should have commented on the Gates arrest until he had all the information. That was a mistake. Does that make him a “racist?”…
Recent Comments