Who Will Tell the Employees They’re Supposed to Like Gay People? Don’t waste time developing a culture change strategy unless you’re going to implement it throughout your organization. I was consulting with an organization that had launched a diversity and inclusion/culture change initiative. Previously, they had conducted an organizational culture assessment, made some changes, added domestic partner benefits, and had…
Here are four ways that senior management can help employees seriously manage stress and prevent burn-out, in order to create the workplace where people love to do their best work and customers love to do business. Relaxed, calm, patient employees = outstanding customer service= happy customers, return business and referrals for new business. This includes: 1- Set examples- don’t tell…
After conducting a recent organizational climate survey, I was struck by how many employees at all levels felt they were invisible to their managers. It seemed that there was a culture of “I just do my job and you should be glad you have one too.” When I probed further almost everyone said that their managers from first line…
What if your employees loved to do their best work? What if your customers enjoyed doing business with you so much that they not only remained loyal but also brought you new business? What if there were seven actions you could take without any or minimal investment to create a more dynamic workplace where employees love to go and customers…
This may be helpful advice as the holidays approach and people take time off. have found seven key ways in which taking time off can enhance a person’s work and career. Here are three of them. • When people are in the cycle of workaholism, they get exhausted and single minded. Taking time off is rejuvenating and we have more…
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