New Offerings for Your Success

By | article writing, newsletter content, website copy

Articles that get read, presentations that get heard, newsletters that stand out, and website content that doesn’t bore- our new service- 510-527-0700 simma@simmalieberman.comPlease share with your networks, employers and associations Need articles/website/ newsletter content? Want good copy about your products or services? Looking for someone to write for your internal communications? Does correspondence come back saying,”Return to Sender; not worth…

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The Surprising Secret to Breakthrough Customer Service

By | best place to work inclusion, customer service, Diageo, everything wine, Paul Clinton

The Surprising Secret to Breakthrough Customer Service Are your employees product experts? Or do they shrug their shoulders and say, “I just work here?” Imagine an organization where even the cashiers are wine experts, and employees get significant input into their schedule, to suit their respective needs (school, full time careers, family etc.) At Everything Wine, in Vancouver, Canada, even…

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Leading Today's Workforce; from Bogota

By | Diversity, diversity and inclusion, diversity consulting

I’m in Bogota, Colombia, getting ready to speak at the HTM Summit for America Empresarial on Leading Today’s New Workforce. I’m going to talk about employee inclusion, engagement, and participation. While each employee is an individual, if you understand the strategy and process to enlist employees in the mission of the organization, you can help almost any employee do their…

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Appreciating Diversity During the Holidays: It's about more than just a simple "Happy Holidays" greeting card.

By | diversity and inclusion, diversity consulting, diversity during the holidays, life work balance

Appreciating Diversity During the Holidays: It’s about more than just a simple “Happy Holidays” greeting card. by Simma Lieberman Guess who’s not celebrating Christmas this year? Millions of people in the US. That’s right. Tens of millions of Americans don’t celebrate Christmas religiously, either as followers of non-Christian religions (Buddhists, Muslims, Hindus, Jews) or as individuals with no religious affiliation….

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