Being Inclusive Builds Business- a tale of two restaurants

By | customer service, Diversity, diversity and inclusion, hospitality, stress management

Two new restaurants opened in my neighborhood a few months ago. Both are on corners that have housed several failed restaurants. Time again, we saw new restaurants open only to close within the first year.One of the new restaurants is always busy, no matter when I walk by. The other restaurant very rarely has anyone in it.Why is one doing…

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Is it time to celebrate the end of racism?

By | Uncategorized

Is it time to celebrate the end of racism? That’s what so many people are proclaiming on television and radio. I’m glad Obama was elected It definitely reflects a change in this country and the willingness of voters to vote for the person they think is the most qualified. Many African American voters grew up sitting in the back of…

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Stressed About Stress During Stressful Times

By | diversity and inclusion, financial stress, managing stress, stress management

Two factors contribute to feeling extreme stress: 1- fear of the unknown, or not knowing what will happen in the future 2- feeling like we have no control or influence over other people, places things There are three key processes that will help you reduce stress and feel less overwhelmed are: 1- Conscious Deep Breathing- 2- Change It, Control It,…

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Why We Can't Afford to Ban Same-Sex Marriage

By | cultural diversity, gay marriage, LGBT marriage, presidential election, same-sex marriage

>Why We Can’t Afford to Ban Same-Sex MarriageA Date To RememberOn November 4, Californians will vote on whether or not to ban same sex marriage, which has been legal for the last six months. It is now legal in Connecticut and Massachusetts. A Union of Economic InterestsWhile the US and the rest of the world are in the midst of…

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Businesses Know That LGBT Inclusion Is Good For Business

By | Uncategorized

I just returned from attending the Out & Equal Summit in Austin, Texas. Out & Equal is the national organization whose mission is to work towards LGBT equality in the workplace. (LGBT stands for Lesbian, Gay, Bisexual, Transgender.) I was impressed with the number of organizations and their senior leadership that attended. Companies such as Deloitte, Hewlett Packard, Pepsico, Boeing…

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Why sensitivity training is insensitive and patronizing

By | Uncategorized

WHY ” SENSITIVITY TRAINING” IS INSENSITIVE AND PATRONIZING I’ve often been asked if I “do sensitivity training.”I found myself getting irritated by the very term “sensitivity training”, and didn’t know why I had such a visceral reaction. After spending time thinking about it, and talking to people who professed to be “sensitivity trainers’ I realized that “sensitivity training” as it…

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