How to Create a Heavenly Work Environment

By | Business leadership, customer service, Diversity, diversity and inclusion, hospitality, Innovation, Starwood Hotels, Westin Hotels

Starwood Hotels are Heavenly for Guests and Employees Does your workplace culture inspire employees to do their best work? Even though we are still in tough economic times do you still provide resources for your employees to develop relationships with customers so they are inspired to return? Do your customers and employees champion your products and services? Nancy London, the…

Read More

Is Your Workplace an Exclusive Club? If not, maybe it should be

By | best place to work inclusion, Business leadership, Chanukah holiday diversity, leadership, life/work balance, stress management

Is Your Workplace an Exclusive Club? If not, maybe it should be What?? A diversity and inclusion expert promoting exclusion in the workplace??? Has she gone over to the dark side? There are still a lot of stressed out people going to work everyday. Some of them may be entering your workplace. They’re worried about the economy, health care, and…

Read More

Are You Leveraging the Talent of Your LBOs?

By | best place to do business, best place to work inclusion, Business leadership, Chanukah holiday diversity, dynamic leadership, executive leadership

How much attention are you paying to your LBOs? Do your managers know how to spot LBOs? And do your employees know if they are LBOs or are they just waiting to be discovered? An LBO is the person in your organization who doesn’t fit the usual profile of a high potential. They may be in a job that is…

Read More

Simma Lieberman Inducted Into Million Dollar Consultant® Hall of Fame

By | best place to do business, Best places to work, Consulting

Simma Lieberman Inducted Into Million Dollar Consultant® Hall of Fame Alan Weiss named San Francisco consultant, Simma Lieberman, as one of the 2010 inductees into the Million Dollar Consultant® Hall of Fame. Honorees are chosen from the participants in Alan Weiss’s Private Roster Mentor Program. Of the more than 1,000 people who have participated in the program worldwide, only 26…

Read More

Who Will Tell the Employees They’re Supposed to Like Gay People?

By | business growth, Business leadership, executive coaching, gay people, implementation, organizational culture

Who Will Tell the Employees They’re Supposed to Like Gay People? Don’t waste time developing a culture change strategy unless you’re going to implement it throughout your organization. I was consulting with an organization that had launched a diversity and inclusion/culture change initiative. Previously, they had conducted an organizational culture assessment, made some changes, added domestic partner benefits, and had…

Read More

Four Ways Senior Management Can Help Prevent Employees Manage Stress and Burnout

By | best place to work inclusion, burnout, burnout prevention, employee stress, great place to work, stress management

Here are four ways that senior management can help employees seriously manage stress and prevent burn-out, in order to create the workplace where people love to do their best work and customers love to do business. Relaxed, calm, patient employees = outstanding customer service= happy customers, return business and referrals for new business. This includes: 1- Set examples- don’t tell…

Read More

What a Difference a Hello Makes

By | Uncategorized

After conducting a recent organizational climate survey, I was struck by how many employees at all levels felt they were invisible to their managers. It seemed that there was a culture of  “I just do my job and you should be glad you have one too.”   When I probed further almost everyone said that their managers from first line…

Read More

Register Now- The Dynamic Workplace; where employees love to go and customers love to buy

By | best place to do business, best place to work inclusion, business growth, dynamic workplace

What if your employees loved to do their best work? What if your customers enjoyed doing business with you so much that they not only remained loyal but also brought you new business? What if there were seven actions you could take without any or minimal investment to create a more dynamic workplace where employees love to go and customers…

Read More