If you want to create and lead inclusive cultures that last, then as a leader, you have take leadership. Too many organizations are delegating culture development to the Human Resources Department and abdicating their leadership responsibility. When a new client, Soraya, (CEO of a mid-size company) told me that she wanted her organization known as a best place to work,…
Ten Ways To Foster Amazing Innovation Through Diversity Leadership In this business era of speed, competition and globalization, innovation rules all. You never know where the next great product, process or profit builder will originate. Good Diversity Management and Culturally Intelligent Leadership can make the difference between repeatedly hearing mediocre ideas from the same people, or mining the hidden…
Chief Diversity Officers Need The Power To Make Decisions and Drive Culture Change I was very impressed years ago when he first Chief Diversity Officer I met reported directly to the CEO, had the ear and trust of the CDO did not report to HR, but partnered with HR. In the last few months, I’ve ran into several people…
Let’s consider the bigger picture regarding racist, homophobic, hater comments by individuals in the media Banishing, suspending, firing people like Phil Robertson from Duck Dynasty or Justine Sacco may shut up an individual, or cause them to make an insincere apology. But those words came from their thoughts, which came from their feelings, which reflect a bias or prejudice what what…
A key component of any diversity and inclusion culture change initiative is to develop a process to educate and include hourly and front line employees, the ones that actually deal with customers. If not, any culture change will stay stuck at the corporate office. The great programs and policies won’t make a difference if an employee is inappropriate, and offends…
Diversity/inclusion will not succeed if it does not include empathy/integration and a holistic vision for culture change, that goes way beyond the workplace. Real diversity and inclusion is a process with a goal of full integration into an organization’s DNA. That means creating an individual mindset, and an organizational culture of empathy. Real empathy means being willing, and taking the…
There are ten critical steps that my best clients, and their clients have taken to develop and implement a successful culture change. 1- Leadership must define objectives and create a written, graphic vision of their desired culture. 2- Enlist your whole leadership team, and identify your fellow champions, by the passion they display either in words or actions. Allow them…
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